Office Setup
Office 365 Error Code 30015-11 (Fix Slow/Failed Installation & Update Issues)
Fix Office 365 Error Code 30015-11 β Installation & Update Failed (2025 Guide) Office 365 Error Code 30015-11 usually appears when an Office update or installation fails due to missing files, corrupted components, or system-level conflicts. In this 2025 updated guide, you'll learn the exact steps to fix this error permanently and get your Office apps running smoothly again. Recommended Read: If you're also facing Office login issues, check this guide: β‘οΈ Office 365 Login Problems β Fix Authentication Errors Need Quick Help? Chat with a Microsoft Office 365 Expert on WhatsApp π¬ Chat on WhatsApp What Causes Office Error Code 30015-11? This error appears when Office cannot complete an update or installation due to: Corrupted Office installation files Windows Update issues Conflicting background Office processes Damaged registry entries Antivirus/Firewall blocking Office updates Insufficient permissions or disk errors Fix 1 β Restart Your PC and Run the Update Again This may sound basic, but temporarily corrupted processes often cause this error. Restart your PC and try updating Office again. Fix 2 β Run Office Quick Repair Microsoftβs built-in repair tool can automatically fix corrupted installation files. Press Windows + R Type: appwiz.cpl Select Microsoft Office Click Modify β Quick Repair If the error returns, run Online Repair (Fix 3). Fix 3 β Run Office Online Repair This replaces all damaged Office files with fresh copies from Microsoft servers. Open Control Panel β Programs & Features Select Microsoft Office Click Modify Select Online Repair Note: This requires an internet connection. Fix 4 β Stop All Office Background Processes Office services running in the background can interrupt updates. Press Ctrl + Shift + Esc to open Task Manager End tasks such as: OfficeClickToRun.exe OfficeC2RClient.exe Setup.exe Fix 5 β Clear Office Temporary Files Corrupted cached files are one of the most common triggers of Error 30015-11. Delete these folders: C:\Program Files\Microsoft Office C:\Program Files\Common Files\Microsoft Shared %localappdata%\Microsoft\Office Restart your PC before running Office again. Fix 6 β Disable Antivirus & Firewall Temporarily Security software sometimes blocks Office installation files. Temporarily disable: Windows Defender Third-party antivirus (Norton, McAfee, Bitdefender, etc.) VPN Run the installation again. Fix 7 β Run Microsoft SaRA Tool Microsoftβs Support and Recovery Assistant automatically repairs: Update failures Registry corruption Activation issues Download here: Microsoft SaRA Tool Fix 8 β Reinstall Office Completely If all else fails, perform a clean reinstall. Uninstall Office from Settings β Apps Restart your PC Download fresh installer from office.com Related Articles Office 365 Login Problems & Authentication Fix Microsoft 365 Apps Crashing After Update Fix Outlook & Office 365 Sync Issues { "@context":"https://schema.org", "@type":"FAQPage", "mainEntity":[ { "@type":"Question", "name":"What does Office error 30015-11 mean?", "acceptedAnswer":{ "@type":"Answer", "text":"It appears when Office installation or update fails due to corrupted files or conflicting processes." } }, { "@type":"Question", "name":"How do I fix Microsoft Office update failure?", "acceptedAnswer":{ "@type":"Answer", "text":"Use Quick Repair, Online Repair, stop background processes, or reinstall Office." } } ] }
Read more βOffice 365 Apps Extremely Slow After Update β 2025 Performance Fix Guide
Office 365 Apps Extremely Slow After Update β 2025 Performance Fix Guide Are your Office 365 apps suddenly lagging, freezing, or responding slowly after a Windows or Microsoft 365 update? Youβre not alone. Thousands of users worldwide experience slow performance after monthly patches due to corrupted cache, compatibility issues, add-in conflicts, and broken Office components. If your Word takes 10 seconds to open, Excel hangs while calculating, or Outlook freezes while switching folders β this guide will help you fix everything step-by-step. π¬ Need instant help fixing Office 365 issues? Chat on WhatsApp: +1 315-972-7770 Why Do Office 365 Apps Become Slow After an Update? After a major update, Microsoft Office may introduce new compatibility features. These often trigger: Corrupt cache files in Word, Excel, or Outlook Hardware graphics acceleration conflict Problematic add-ins loading in the background Damaged Office installation files Older system drivers fighting with the new Office version OneDrive sync conflict slowing down Excel/Word saves The good news? You can fix all of these in minutes. Fix 1 β Disable Hardware Graphics Acceleration Excel and Word often slow down due to incompatible GPU drivers. Steps: Open any Office app (Word/Excel). Go to File β Options β Advanced Scroll down to Display Check: Disable hardware graphics acceleration Click OK β Restart the app This alone fixes lag for nearly 50% of users. Fix 2 β Clear Office Document Cache Corrupted old cache slows down file opening and autosave. Steps: Press Windows + R Type: %localappdata%\Microsoft\Office\16.0\OfficeFileCache Delete all files inside Fix 3 β Repair Office Installation (VERY Effective) If your Office became slow after an update, repairing the installation fixes broken components. Steps: Open Control Panel β Programs & Features Select Microsoft Office Click Modify Choose Quick Repair If still slow, repeat the process using Online Repair. Fix 4 β Disable Problematic Add-ins Old third-party add-ins slow down Word, Excel & Outlook. Steps: Open any Office app Go to File β Options β Add-ins Click Go next to COM Add-ins Uncheck everything unnecessary Restart the app Fix 5 β Update Windows & Drivers Office depends heavily on Windows Search, .NET Framework, and GPU drivers. Make sure these are up to date: Windows Update Intel/AMD/NVIDIA GPU Drivers .NET Runtime Microsoft Visual C++ Redistributables Fix 6 β Turn Off OneDrive Files-On-Demand If you notice lag while opening or saving files, OneDrive sync might be throttling performance. Steps: Click the OneDrive icon in taskbar Go to Settings Disable Files On-Demand This forces OneDrive to keep files fully available locally β faster access. Fix 7 β Reset Office Apps Completely If nothing works, resetting Office user profiles refreshes everything. Steps: Press Windows + R Type: regedit Navigate to: HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common Rename Common to Common.old Restart Office β it will create fresh settings. π Related Articles Office 365 Search Not Working After Update Microsoft 365 Apps Crashing After Update Fix Office 365 Login Problems
Read more βOffice 365 AutoSave Not Syncing With OneDrive β 2025 Fix
Office 365 AutoSave Not Syncing With OneDrive β 2025 Fix AutoSave in Office 365 is supposed to back up your documents in real time. But sometimes Word, Excel, or PowerPoint stops syncing with OneDrive β leaving your files stuck in βSavingβ¦β or βUpload Pending.β In this 2025 guide, youβll learn why Office AutoSave stops working and how to fix OneDrive sync issues permanently. Need Instant Help Fixing Office / OneDrive Errors? Chat with a certified Microsoft Support Expert on WhatsApp: +1 315-972-7770 (Click to Chat) π Why AutoSave Stops Working in Office 365 AutoSave depends on OneDrive, your Microsoft account tokens, and Office file permissions. AutoSave may stop syncing if: Your OneDrive app is outdated You're working on a local file instead of a cloud file Your Microsoft account token has expired Office lacks permission to access folders Conflicting sync from another cloud service (Dropbox, Box, iCloud) The file name contains invalid characters Your OneDrive storage is full βοΈ Fix 1 β Make Sure AutoSave Is Enabled Open any Office app (Word/Excel/PowerPoint) and check the top-left corner: If AutoSave toggle is OFF β turn it ON If toggle is greyed out β OneDrive is not connected Save the file to OneDrive by clicking: File β Save As β OneDrive βοΈ Fix 2 β Sign Out & Sign In Again (Refresh Token) Credential tokens often expire and break AutoSave. Refreshing the session fixes it. Open Office App β Account Click Sign Out Restart the app Sign in again using your Microsoft account This rebuilds the authentication token and restores AutoSave. βοΈ Fix 3 β Check OneDrive Sync Status Click the OneDrive cloud icon on the taskbar: Blue cloud β working normally Grey cloud β paused / not signed in Red X β sync error If paused, click Resume Syncing. βοΈ Fix 4 β Reset the OneDrive App (100% Working Fix) This repair method solves 90% of sync issues. Press Windows + R and run: onedrive.exe /reset Wait for 20β30 seconds β OneDrive icon disappears and reappears. This forces full sync rebuild and restores AutoSave instantly. βοΈ Fix 5 β Check File Path and Invalid Characters Microsoft Office wonβt sync files with unsupported characters like: %, #, *, ?, β, :, <, >, | Rename the file: Right-click β Rename β Use simple name (no symbols) βοΈ Fix 6 β Move File Into OneDrive Folder If your file is saved on Desktop or Downloads, AutoSave wonβt work. Move it into: C:\Users\YourName\OneDrive\Documents Now reopen the file β AutoSave will turn ON automatically. βοΈ Fix 7 β Update Office and OneDrive Open any Office app β File β Account β Update Options β Update Now Then update OneDrive: https://www.microsoft.com/en-us/microsoft-365/onedrive/download βοΈ Fix 8 β Repair Office (Without Losing Data) Use Quick Repair to fix AutoSave errors: Press Windows + R β type appwiz.cpl Select Microsoft Office Click Change β Quick Repair Restart your PC after repair. βοΈ Fix 9 β Make Sure OneDrive Storage Is Not Full Open: https://onedrive.com If storage is 100%, AutoSave will stop syncing. Delete unnecessary files Buy extra space if needed β¨ Recommended: Related Guides Fix Office 365 Search Not Working After Update Fix Office 365 Login Problems Office 365 Apps Not Updating Automatically π Need Direct Support? If AutoSave or OneDrive is still not working, get expert help instantly. Chat with a Microsoft Support Expert WhatsApp: +1 315-972-7770 β FAQ β Office 365 AutoSave Not Syncing 1. Why is AutoSave greyed out? Because the file is not saved in OneDrive. Save it to the cloud to enable AutoSave. 2. Does resetting OneDrive delete files? No. It only refreshes sync connections. 3. Why is OneDrive not updating on PC? It can be due to outdated app, expired token, or corrupt sync cache. 4. Is Quick Repair safe? Yes. It does not delete any Office apps or data. { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "Why is AutoSave not syncing in Office 365?", "acceptedAnswer": { "@type": "Answer", "text": "AutoSave may fail due to expired tokens, OneDrive sync issues, invalid file names, or outdated Office apps." } }, { "@type": "Question", "name": "How do I fix OneDrive not syncing?", "acceptedAnswer": { "@type": "Answer", "text": "Reset OneDrive using onedrive.exe /reset, update the app, and ensure you are signed in." } }, { "@type": "Question", "name": "Does resetting OneDrive delete my files?", "acceptedAnswer": { "@type": "Answer", "text": "No. Resetting OneDrive only rebuilds the sync connection without deleting cloud data." } } ] }
Read more βOffice 365 Documents Not Syncing to OneDrive β 2025 Fix
Office 365 Documents Not Syncing to OneDrive β 2025 Fix Are your Office 365 documents not syncing to OneDrive? Word, Excel, PowerPoint, or OneNote files not updating online? This is one of the most common Microsoft 365 issues in 2025, especially after recent Windows updates. This guide will help you fix: Files stuck on βSync pendingβ Documents not updating in OneDrive Office apps not saving to cloud Conflicts and duplicate file copies If your issue is from the Office 365 search not working series, read Part 1 here: Office 365 Search Not Working After Update β Part 1 1. Check OneDrive Sync Status Click on the OneDrive cloud icon in the taskbar. If you see alerts like: βProcessing changesβ¦β βSync pausedβ βUpload blockedβ βFiles not syncingβ Then OneDrive is stuck. Fix: Right-click OneDrive Select Resume syncing Click View online to check pending uploads 2. Restart OneDrive Completely This fixes most syncing issues: Press Ctrl + Shift + Esc Open Task Manager End the task OneDrive.exe Reopen OneDrive from Start Menu 3. Make Sure Files Are in the OneDrive Folder Office documents only sync if they are stored inside your OneDrive directory: C:\Users\YourName\OneDrive\Documents\ If the file is on Desktop or Downloads, it will NOT sync. Move the document to your OneDrive folder. 4. Enable βUse Office to Sync Filesβ Office apps must be allowed to sync directly to OneDrive. Steps: Open OneDrive Go to Settings β Office Enable: Use Office to sync files I open 5. Fix Conflicting Files When two users edit the same document, conflicts appear. Fix: Open both versions Merge changes manually Save the final version in OneDrive 6. Check if Office 365 Signed You Out Office sometimes logs out silently. Steps: Open Word or Excel Go to File β Account Login again if you see a yellow warning 7. Reset OneDrive (Deep Fix) Use this command if OneDrive is stuck for a long time: %localappdata%\Microsoft\OneDrive\onedrive.exe /reset After a few seconds, OneDrive will relaunch. 8. Repair Microsoft 365 (2025 Build) This fixes update-related issues. Steps: Open Control Panel Go to Programs β Apps & Features Select Microsoft 365 Apps Click Modify β Online Repair 9. Update OneDrive & Office Outdated versions often break syncing. Update Steps: Open OneDrive β Settings β About β Check for Updates Open Word β File β Account β Update Now Related Articles Office 365 Search Not Working After Update Office 365 Login Problems β Fix Authentication Errors Microsoft 365 Apps Crashing After Update
Read more βOffice 365 Keeps Freezing or Not Responding β 2025 Fix
Office 365 Keeps Freezing or Not Responding β 2025 Fix Are your Office 365 apps like Word, Excel, Outlook, or PowerPoint freezing, hanging, or turning βNot Respondingβ again and again? Youβre not alone. Thousands of Windows 10 and Windows 11 users face this issue daily, especially after updates, corrupted profiles, or faulty add-ins. In this 2025 updated guide, youβll learn why Office 365 freezes and the exact steps to fix it permanently. These methods work for both personal Microsoft 365 and business accounts. π Why Office 365 Keeps Freezing or Not Responding Office apps freeze mainly due to: Corrupted Office installation files Broken or incompatible add-ins Outdated Windows Search index Damaged Office user profiles Large or corrupted normal.dotm file in Word GPU compatibility issues Faulty Office updates Slow OneDrive sync or conflict errors The good news? You can fix all these issues using the step-by-step solutions below. π Fix 1 β Disable Hardware Graphics Acceleration A very common cause of freezing in Excel, Word, PowerPoint, and Outlook is GPU acceleration. Steps: Open any Office app (Word/Excel). Go to File β Options. Navigate to Advanced. Scroll down and check: βDisable hardware graphics accelerationβ Click OK and restart the app. This alone fixes freezing for many users. π Fix 2 β Start Office 365 in Safe Mode This identifies whether an add-in is causing the app to freeze. Steps: Press Windows Key + R β type: outlook.exe /safe (or winword /safe) If the app works fine in Safe Mode β an add-in is the culprit. Disable them: Go to File β Options β Add-ins Click Go beside COM Add-ins Uncheck all add-ins Restart Office normally π Fix 3 β Repair Office 365 Installation This repairs corrupted system files that cause freezing. Steps: Open Control Panel β Programs & Features Select Microsoft 365 Apps Click Modify Choose Quick Repair β If still freezing, run Online Repair Online Repair reinstalls Office without losing your data. π Fix 4 β Reset Normal.dotm (Fixes Word Freezing) If Word freezes on startup or when typing, reset the template file. Steps: %appdata%\Microsoft\Templates Rename normal.dotm to normal-old.dotm. Word automatically creates a fresh one. π Fix 5 β Rebuild Windows Search Index Office apps freeze when search indexing is corrupted. Steps: Open Control Panel Click Indexing Options Click Advanced Select Rebuild This can take several minutes but fixes both freeze and search issues. π Fix 6 β Stop OneDrive Sync Conflicts OneDrive syncing large files or conflicts can freeze Word/Excel. Steps: Click OneDrive icon Pause Sync for 2 hours Reopen Office apps If Office works fine while OneDrive is paused β OneDrive is the issue. π Fix 7 β Create a Fresh Office User Profile Sometimes your Office profile cache gets corrupted. Steps: Go to Settings β Accounts β Email & Accounts Remove Office account Sign in again with your Microsoft 365 login π Fix 8 β Update Windows & Microsoft 365 Freezing is often caused by outdated builds. Steps: Settings β Windows Update β Check for Updates Open Office β File β Account β Update Options β Update Now π Fix 9 β Run Officeβs Built-In Troubleshooter (SaRA Tool) Microsoft offers a repair tool for freezes: Download Microsoft SaRA Tool Run the tool β Select the app freezing β Follow guided steps. π Internal Quick Links (Highly Recommended) Office 365 Search Not Working After Update Office 365 Login Problems (Authentication Errors Fix) Microsoft 365 Apps Crashing After Update { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "Why does Office 365 keep freezing?", "acceptedAnswer": { "@type": "Answer", "text": "Office 365 freezes due to faulty add-ins, corrupted profiles, damaged installation files, GPU acceleration issues, or Windows Search indexing problems." } }, { "@type": "Question", "name": "Does repairing Office delete my data?", "acceptedAnswer": { "@type": "Answer", "text": "No, Quick Repair and Online Repair do not delete your files. They only fix corrupted Office system components." } }, { "@type": "Question", "name": "Why does Outlook freeze when opening emails?", "acceptedAnswer": { "@type": "Answer", "text": "Outlook freezes due to large PST/OST files, faulty add-ins, outdated updates, or GPU acceleration issues." } } ] }
Read more βOffice 365 Not Updating Automatically (Windows 11 Fix β 2025 Guide)
Office 365 Not Updating Automatically (Windows 11 Fix β 2025 Guide) Are your Office 365 apps not updating automatically on Windows 11? Youβre not alone. Thousands of users report issues where Office updates get stuck, fail silently, or never trigger even though auto-updates are enabled. This guide explains the real causes behind Office 365 update failures and gives you the step-by-step fixes that work in 2025. Whether Word, Excel, Outlook, or Teams refuses to update β this guide covers every troubleshooting step so you can get Office working smoothly again. Recommended Read: Fix Outlook & Office 365 Sync Issues (2025 Guide) π Why Office 365 Fails to Update Automatically Office 365 updates may stop working due to one or more of the following reasons: Broken update channel (Monthly β Semi-Annual) Corrupted Office Click-to-Run service Microsoft Account token not refreshing Office Apps blocked by Windows firewall/antivirus Corrupted Windows Update components Office licensing issues after a recent update Group Policy restrictions disabling updates Office telemetry not connected to Microsoft update servers Now letβs fix the problem step by step. βοΈ Fix 1 β Make Sure Office Automatic Updates Are Enabled Sometimes auto-updates get disabled without warning. Hereβs how to check: Open any Office app β Word, Excel, Outlook. Go to File β Account. Under Office Updates, click Update Options β Enable Updates. If updates were disabled by accident, they should start working immediately. βοΈ Fix 2 β Run Office Updates Manually (Triggers Auto-Fix) Open Word (or any Office app) File β Account β Update Now This forces Office to re-establish the update connection with Microsoft servers. βοΈ Fix 3 β Change Your Office Update Channel If you're stuck on an older βSemi-Annualβ channel, automatic updates may delay for months. To switch: cd "C:\Program Files\Common Files\Microsoft Shared\ClickToRun" officec2rclient.exe /changesetting Channel=Monthly officec2rclient.exe /update user Restart Office afterward. βοΈ Fix 4 β Repair Office Click-to-Run (Most Effective) This fix resolves 50%+ update issues. Open Control Panel β Programs & Features Select Microsoft 365 Apps Click Change Select Quick Repair If the problem persists β Run Online Repair. βοΈ Fix 5 β Reset Microsoft Account Token in Office Go to Settings β Accounts β Access Work or School Disconnect your Work/School account Reconnect it again This refreshes authentication and reactivates Office update permissions. βοΈ Fix 6 β Restart Office Telemetry & Click-to-Run Services Press Win + R, type services.msc Restart these services: Microsoft Office Click-to-Run Office Telemetry Agent Office Telemetry Log Now reopen Office and check for updates. βοΈ Fix 7 β Reset Windows Update Components (Important) If the Windows Update engine is corrupted, Office will also fail to update. Run this reset command in PowerShell (Admin): wuauclt /resetauthorization /detectnow Then restart your PC. βοΈ Fix 8 β Check Firewall & Antivirus Blocking Allow these executables: officeclicktorun.exe officec2rclient.exe integratedoffice.exe If these are blocked, auto-updates will silently fail. βοΈ Fix 9 β Use Microsoft SaRA (Automated Fix Tool) Download the tool: https://diagnostics.office.com Choose: βOffice Apps β Office not updatingβ Let SaRA auto-repair the problem. π When Nothing Works β Reinstall the Office Update Service If updates still fail β you're dealing with a fully corrupted Office update mechanism. officec2rclient.exe /update user updatetoversion=latest Or uninstall & reinstall Office 365. π Related Office 365 Guides Fix Office 365 Login Problems (2025) Fix Microsoft 365 Apps Crashing After Update Office 365 Search Not Working After Update β FAQs β Office 365 Not Updating Why is Office 365 not auto-updating on Windows 11? Usually because the update channel is broken, Click-to-Run is corrupted, or Microsoft account tokens didnβt refresh. Does Quick Repair delete my files? No β it only repairs Office components, not your documents. How do I force Office 365 to update? File β Account β Update Options β Update Now. Can antivirus block Office updates? Yes. Many third-party antiviruses block Office Click-to-Run connections.
Read more βOffice 365 Keeps Asking to Sign In β Fix Token & Authentication Errors (2025 Guide)
Office 365 Keeps Asking to Sign In β Fix Token & Authentication Errors (2025 Guide) If your Office 365 keeps asking you to sign in again and again, the problem is usually caused by broken authentication tokens, corrupt credentials, outdated Office apps, or Windows account issues. This guide explains the 2025 working methods to fix the repeated login prompt in Office 365, Outlook, Word, Excel, and Teams. π Recommended: Also read Office 365 Login Problems β Fix Authentication Errors β Why Office 365 Keeps Asking You to Sign In Office 365 authentication relies on identity tokens. When these tokens break or expire prematurely, apps cannot confirm who you are β so Microsoft 365 keeps prompting for your password. Common reasons include: β Corrupt authentication token β Broken Windows Account Manager (WAM) β Outdated Office 365 build β Conflicting credentials stored in Windows Credential Manager β Azure AD token expiration errors β Incorrect system time or timezone β Background apps blocking login sessions Letβs fix everything step-by-step. 1οΈβ£ Clear Old Office 365 Credentials (100% Effective) The most common reason for repeated sign-in prompts is stored corrupted credentials. Clearing them resets authentication. Steps: Open Control Panel Go to User Accounts β Credential Manager Select Windows Credentials Find entries related to: MicrosoftOffice Office365 MSIdentity ADAL Outlook Click Remove on each one Restart your PC and sign in again β this alone fixes the issue for 60% of users. 2οΈβ£ Reset Office 365 Token Broker (WAM Reset) Microsoft uses Windows Account Manager (WAM) to store your cloud login identity. When WAM becomes corrupt, Office apps repeatedly ask for your password. Fix: 1. Open **Run β type:** ms-settings:privacy-broadfilesystemaccess 2. Disable and re-enable the toggle 3. Restart PC 4. Sign in again This refreshes your authentication token. 3οΈβ£ Sign Out Completely & Re-Sign Into Office Suite If your session is half-expired, Office stays stuck between accounts. Do this: Open Word or Excel Click your profile β Sign Out Close all Office apps completely Open Task Manager β End all Microsoft Office processes Sign back in 4οΈβ£ Fix System Time, Date, and Timezone Office 365 authentication is token-based β and tokens rely on your system clock. If the time is off by even 3β5 minutes, login loops begin. Fix: 1. Open **Settings β Time & Language** 2. Turn ON: - Set time automatically - Set timezone automatically 3. Restart your PC 5οΈβ£ Update Office 365 to the Latest Build (2025 Fix) Microsoft fixed many sign-in loop bugs in newer versions. Update: 1. Open Word 2. Go to File β Account 3. Click Update Options β Update Now After the update, restart Outlook/Office apps. 6οΈβ£ Delete Identity Keys Using Registry Editor Warning: Only do this if other methods fail β it resets all broken identities. Steps: 1. Press **Win + R β type:** `regedit` 2. Navigate to: HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity 3. Delete everything inside the Identity folder 4. Restart PC 5. Sign in again 7οΈβ£ Reset OneDrive Sign-In Tokens (If OneDrive Triggers Prompts) OneDrive often causes the repeated sign-in issue. Fix: 1. Right-click OneDrive icon 2. Open Settings 3. Go to Account 4. Click Unlink this PC 5. Sign in fresh 8οΈβ£ Repair Office Installation If the authentication components are corrupt, a repair will fix the loop. Steps: 1. Open **Control Panel** 2. Go to **Programs & Features** 3. Select **Microsoft Office** 4. Click **Modify** 5. Choose: - Quick Repair β if issue is minor - Online Repair β deep fix π Related Articles Fix Office 365 Login Errors Office 365 Search Not Working After Update Microsoft 365 Apps Crashing After Update { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "Why does Office 365 keep asking me to sign in?", "acceptedAnswer": { "@type": "Answer", "text": "Because your authentication token is expired or corrupt. Clearing credentials, resetting WAM, and updating Office usually fixes it." } }, { "@type": "Question", "name": "Does removing credentials delete my data?", "acceptedAnswer": { "@type": "Answer", "text": "No. It only resets login information. Your emails and files remain safe." } }, { "@type": "Question", "name": "How do I stop Microsoft 365 from asking for a password repeatedly?", "acceptedAnswer": { "@type": "Answer", "text": "Clear old credentials, reset token broker, check system time, update Office, or repair the installation." } } ] }
Read more βOffice 365 Apps Not Updating Automatically After Windows Update (2025 Fix)
Office 365 Apps Not Updating Automatically After Windows Update (2025 Fix) After a recent Windows update, have your Office 365 apps stopped updating automatically? Youβre not aloneβthousands of users report that Word, Excel, Outlook, and PowerPoint fail to download feature or security updates even though Windows Update runs normally. Hereβs a complete 2025 guide to get Microsoft 365 Auto-Update working again without reinstalling your suite. π Why Office Auto-Update Stops Working Interrupted Windows update changed registry permissions or services. Office Click-to-Run Service disabled or set to Manual. Group Policy or metered-connection settings blocking background updates. Corrupted Office cache or configuration XML. VPN or proxy interference preventing connection to Microsoft servers. βοΈ Step 1 β Check the Office Update Channel Different Microsoft 365 channels receive updates at varying speeds. Open any Office app β File β Account β About Word. Note the channelβCurrent, Monthly Enterprise, or Semi-Annual. If itβs not βCurrent Channel,β switch it using PowerShell: cd "C:\Program Files\Common Files\Microsoft Shared\ClickToRun\" officec2rclient.exe /update user updatepromptuser=true forceappshutdown=true βοΈ Step 2 β Verify Click-to-Run Service Status Press Win + R, type services.msc, locate Microsoft Office ClickToRun Service. Set Startup type = Automatic β Click Start β Apply. Then run in Command Prompt (Admin): sc config ClickToRunSvc start= auto net start ClickToRunSvc βοΈ Step 3 β Manually Trigger Office Update Open any Office app β File β Account β Update Options β Update Now. If you get βUpdates are managed by your organization,β disable the policy: reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\office\16.0\common\officeupdate /f βοΈ Step 4 β Reset Office Update Cache Navigate to %ProgramData%\Microsoft\ClickToRun and delete the Client Telemetry Cache and Updates folders. Restart your PC and launch any Office app to force new cache creation. βοΈ Step 5 β Repair Office Installation Control Panel β Programs and Features. Select Microsoft 365 Apps β Change β Quick Repair. If problem persists, choose Online Repair. βοΈ Step 6 β Check Metered and Group Policy Settings Settings β Network β Wi-Fi β turn off Set as metered connection. Press Win + R, type gpedit.msc β Computer Config β Admin Templates β Microsoft Office 2016 β Updates β Enable Automatic Updates = Enabled. βοΈ Step 7 β Repair Windows Update Components Sometimes Office depends on the Windows Update Agent. Run the following commands: DISM /Online /Cleanup-Image /RestoreHealth sfc /scannow After repairs, restart and trigger Office update again. π‘ Advanced Tip β Switch to Beta or Insider Channel To receive fixes faster, switch your update channel: cd "%ProgramFiles%\Common Files\Microsoft Shared\ClickToRun" officec2rclient.exe /changesetting Channel=BetaChannel officec2rclient.exe /update user π Related Articles Microsoft 365 Apps Crashing After Update β Repair Guide Office 365 Activation Failed Error 0xC004F074 β Fix 2025 Fix Office 365 Login Problems & Authentication Errors { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "Why arenβt my Office 365 apps updating automatically?", "acceptedAnswer": { "@type": "Answer", "text": "Automatic updates stop when the Click-to-Run Service is disabled or policies block updates. Enable the service and run Manual Update to restore functionality." } }, { "@type": "Question", "name": "Will Online Repair delete my files?", "acceptedAnswer": { "@type": "Answer", "text": "No, Online Repair only re-downloads Office core files; your documents and emails remain safe." } }, { "@type": "Question", "name": "How do I force Office to check for updates manually?", "acceptedAnswer": { "@type": "Answer", "text": "Open any Office app β File β Account β Update Options β Update Now. If that fails, use PowerShell to re-register the ClickToRun client." } } ] }
Read more βOffice 365 Apps Not Responding or Freezing on Startup (2025 Fix)
Office 365 Apps Not Responding or Freezing on Startup (2025 Fix) Are your Office 365 apps freezing or not responding when you launch them? You're not alone. Many Windows 11 and 10 users report that Word, Excel, Outlook, and PowerPoint get stuck on startup after system or Office updates. This guide walks you through verified fixes that restore smooth performance without reinstalling Office. π Common Causes of Office 365 Freezes Corrupted Office installation or missing components. Conflicting third-party add-ins in Outlook or Word. Outdated COM Add-ins or antivirus interference. Damaged user profiles or registry entries. Hardware graphics acceleration causing app hangs. βοΈ Step 1 β Start Office in Safe Mode Launching Office in Safe Mode disables extensions and helps isolate the culprit. Press Win + R and type: winword /safe or for Outlook: outlook /safe If the app opens normally, the issue lies with add-ins. Go to File β Options β Add-ins β COM Add-ins β Go and disable all extensions, then re-enable them one by one. βοΈ Step 2 β Run Quick Repair or Online Repair Microsoft 365 includes a self-repair tool: Open Control Panel β Programs β Programs and Features. Select Microsoft 365 Apps β Change β Quick Repair. If problems persist, choose Online Repair for a deeper fix (requires internet). βοΈ Step 3 β Disable Hardware Graphics Acceleration GPU acceleration improves visuals but sometimes triggers freezes. In any Office app β File β Options β Advanced β check Disable hardware graphics acceleration β Restart the app. βοΈ Step 4 β Clear the Office Cache & Credential Manager Corrupt cache files often cause startup hangs: Navigate to %localappdata%\Microsoft\Office\16.0\ and delete the OfficeFileCache folder. Open Control Panel β Credential Manager β Windows Credentials β remove all MicrosoftOffice entries. βοΈ Step 5 β Repair User Profile & Registry If freezes continue, create a new Windows user profile or reset registry keys for Office: HKEY_CURRENT_USER\Software\Microsoft\Office\16.0 Rename the folder to 16.0.old and restart. Office will recreate default keys. βοΈ Step 6 β Update Office & Windows Out-of-date builds trigger compatibility bugs. Open any Office app β File β Account β Update Options β Update Now. Ensure Windows Update is also enabled to pull patches that fix hangs and crashes. π§° Advanced Fix β Rebuild Office Licensing Service If apps remain unresponsive, re-register the Office Click-to-Run service: sc config ClickToRunSvc start= auto net start ClickToRunSvc Then restart your PC and open any Office program again. π Related Articles Microsoft 365 Apps Crashing After Update β Step-by-Step Repair Guide Office 365 Activation Failed Error 0xC004F074 β Fix 2025 Office 365 Login Problems β Authentication Error Fix { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "Why do Office 365 apps freeze on startup?", "acceptedAnswer": { "@type": "Answer", "text": "Corrupted add-ins, outdated Office builds, or damaged cache files commonly cause apps to freeze. Starting Office in Safe Mode helps isolate the issue." } }, { "@type": "Question", "name": "Will repairing Office delete my data?", "acceptedAnswer": { "@type": "Answer", "text": "No, Quick or Online Repair reinstalls system files only and keeps your documents, templates, and emails intact." } }, { "@type": "Question", "name": "How can I prevent future Office 365 freezes?", "acceptedAnswer": { "@type": "Answer", "text": "Keep Windows and Microsoft 365 updated, disable unnecessary add-ins, and clear cache periodically to maintain stability." } } ] }
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