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Outlook Issues

Why Is My Outlook Email Not Updating Automatically? (Quick Fix Guide)

Why Is My Outlook Email Not Updating Automatically? (Quick Fix Guide) If your Outlook emails are not updating automatically, you’re not alone. Many Microsoft 365 users face this problem, where Outlook doesn’t sync new emails unless refreshed manually. In this FixTechGuide article, we’ll explain the reasons behind the issue and how you can fix it in just a few steps. Common Causes of Outlook Not Updating Automatically Outlook relies on background synchronization with your mail server. When it stops working, these are usually the reasons: Offline Mode – Outlook accidentally switched to Work Offline. Sync errors due to corrupted OST or PST files. Incorrect server settings in IMAP or Exchange configuration. Disabled Send/Receive settings in Outlook preferences. Antivirus or firewall restrictions blocking email sync. 1. Verify That Outlook Is Online The most common reason Outlook stops updating is when it’s set to Work Offline. To fix: Open Outlook. Go to the Send/Receive tab. Check if Work Offline is highlighted — if yes, click it to reconnect. Once back online, Outlook will immediately start syncing your mailbox with the server. 2. Manually Trigger Send/Receive If Outlook is online but still not updating, force synchronization manually: Go to Send/Receive → Send/Receive All Folders. Wait for the status bar to show “All folders are up to date.” If emails start appearing, your automatic schedule may be disabled — see the next step. 3. Enable Automatic Send/Receive Schedule Outlook automatically checks for new mail at set intervals. If this setting was disabled, here’s how to fix it: Open Outlook and go to File → Options → Advanced. Under Send and Receive, click Send/Receive.... Check “Schedule an automatic send/receive every 5 minutes.” Save and restart Outlook. 4. Clear and Rebuild Outlook Cache Corrupted cache files can block new messages. To clear them: Close Outlook completely. Press Windows + R, type %localappdata%\Microsoft\Outlook, and hit Enter. Locate and delete the .ost file (Outlook will recreate it). Reopen Outlook — it will rebuild the mailbox cache and fetch the latest messages. 5. Repair Your Outlook Data File If your data file is damaged, Outlook can fail to update automatically. Use Microsoft’s built-in Inbox Repair Tool (SCANPST): Go to C:\Program Files (x86)\Microsoft Office\root\OfficeXX\ Find and open SCANPST.EXE. Select your Outlook data file and start the repair. 6. Check Mail Server Settings Incorrect IMAP or Exchange configurations can block sync. Confirm your settings match your provider’s official setup. For example: IMAP: Port 993 with SSL/TLS enabled SMTP: Port 587 with STARTTLS enabled If you recently changed your password or enabled 2-factor authentication, update credentials in Outlook’s account settings. 7. Disable Conflicting Antivirus or Firewall Security software can sometimes block Outlook’s connection to the mail server. Temporarily disable it and see if the issue resolves. If it does, whitelist outlook.exe in your antivirus settings. 8. Repair Microsoft Office Installation Finally, a corrupted Office installation can interfere with Outlook’s syncing process. To repair: Go to Settings → Apps → Installed Apps. Select Microsoft Office and click Modify. Choose Online Repair and follow the prompts. Conclusion When Outlook email stops updating automatically, it’s usually a configuration or cache issue. By following the steps above, you can quickly restore real-time syncing on Windows. If the issue persists, FixTechGuide offers professional support tools that automatically scan and correct Outlook sync problems securely. Related Articles Top 5 Fixes for Office 365 Not Syncing Email Setup and Configuration Fix Outlook Not Opening on Windows 11

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Rebuild Outlook Search Index to Fix Missing Emails (2025 Guide)

Rebuild Outlook Search Index to Fix Missing Emails If Outlook’s search stops showing results or older emails have vanished from the search pane, your search index may be corrupted. Outlook depends on the Windows Search service to quickly locate emails, attachments, and contacts. When that index becomes outdated or damaged, Outlook fails to display the correct results. This guide walks you through how to rebuild and optimize the Outlook search index step-by-step for Outlook 2016 through 2025. Symptoms of a Broken Outlook Search Index Outlook shows No results found even when the message exists. Recent emails don’t appear in search results. Only partial results load, or search takes too long. Outlook freezes while indexing messages. 1. Check the Outlook Indexing Status Before rebuilding, check whether Outlook is still indexing or stuck. Open Outlook → click Search box → select Search Tools → Indexing Status. If you see “Outlook has finished indexing all items,” no rebuild is needed. If it lists thousands of remaining items, the index may be corrupt or incomplete. 2. Rebuild the Outlook Search Index Follow these steps to recreate the search index and fix missing emails: Close Outlook. Open Control Panel → Indexing Options. Click Advanced. Under the Index Settings tab, click Rebuild. Confirm by clicking OK. Rebuilding may take several hours depending on the size of your mailbox, but Outlook will gradually repopulate results as indexing progresses. 3. Verify Outlook is Included in the Index Sometimes Outlook folders are excluded accidentally. In the same Indexing Options window, click Modify. Make sure Microsoft Outlook is checked under indexed locations. Click OK to save changes and restart Outlook. 4. Repair Windows Search Service If rebuilding didn’t help, the underlying Windows Search service might be disabled or malfunctioning. Press Windows + R, type services.msc, and hit Enter. Scroll to Windows Search. Right-click → choose Properties. Set Startup type to Automatic (Delayed Start) and click Start. 5. Optimize Your Outlook Data Files A large or corrupted OST/PST file can slow indexing or cause Outlook search to stop responding. Close Outlook and run SCANPST.EXE to repair your data file. Compact the file by going to File → Account Settings → Data Files → Settings → Compact Now. Restart Outlook and let indexing resume. 6. Update and Re-sync Outlook Always install the latest Office and Windows updates. Old builds often contain indexing bugs. If you use Exchange or Microsoft 365, a full resync may also help. Go to File → Office Account → Update Options → Update Now. Ensure your internet connection is stable during synchronization. 7. Use Advanced Search Filters If results still seem incomplete, use targeted search operators: from:john subject:report hasattachments:yes received:this week This narrows results and helps verify whether indexing or filtering is the issue. Related Articles Outlook Not Opening or Crashing on Startup Email Setup and Configuration Fix Outlook and Office 365 Sync Issues Conclusion Rebuilding the Outlook search index resolves most missing email and slow search issues. After rebuilding, Outlook continues indexing in the background, so results improve over time. Keep Outlook and Windows up-to-date and regularly compact data files for best performance. { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "How do I rebuild the Outlook search index?", "acceptedAnswer": { "@type": "Answer", "text": "Go to Control Panel → Indexing Options → Advanced → Rebuild. Outlook will automatically recreate the search index." } }, { "@type": "Question", "name": "Why is Outlook search not showing recent emails?", "acceptedAnswer": { "@type": "Answer", "text": "Outlook relies on the Windows Search index. If indexing is incomplete or corrupted, newer emails may not appear until the index rebuilds." } }, { "@type": "Question", "name": "Does rebuilding the Outlook index delete emails?", "acceptedAnswer": { "@type": "Answer", "text": "No. Rebuilding only recreates the search database. Your emails, contacts, and attachments remain safe." } } ] }

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Outlook Not Opening or Crashing on Startup – Easy Fixes (2025 Guide)

Outlook Not Opening or Crashing on Startup – Easy Fixes When Microsoft Outlook refuses to open or keeps crashing on startup, it usually points to corrupted profiles, faulty add-ins, or damaged data files. These issues interrupt workflow, stop you from accessing emails, and can cause complete account desynchronization. This step-by-step guide explains how to fix Outlook startup issues safely for versions 2016 through 2025. Common Causes of Outlook Startup Crashes Corrupted Outlook profile or registry entries Conflicting or outdated COM add-ins Damaged OST/PST data files Outdated Office or Windows updates Faulty third-party antivirus or mail scanning software 1. Launch Outlook in Safe Mode Safe Mode starts Outlook without extensions or custom settings, helping you isolate the problem. Press Windows + R to open the Run dialog. Type outlook /safe and press Enter. If Outlook opens successfully, an add-in is likely the cause. Go to File → Options → Add-ins → click Go next to COM Add-ins → uncheck all and restart Outlook normally. 2. Repair the Outlook Profile Corrupted profiles often stop Outlook from launching properly. Open Control Panel → Mail → Show Profiles. Select your account and click Remove. Click Add to create a new profile and re-enter your account details. Choose “Always use this profile” and restart Outlook. 3. Repair Outlook Data Files (.OST / .PST) If Outlook still fails, your data files may be damaged. Use Microsoft’s built-in repair tool: Locate SCANPST.EXE in your Office installation folder. Browse to your OST/PST file at: %localappdata%\Microsoft\Outlook Click Start → Repair to fix any detected issues. For detailed instructions, read our related article: Repair Outlook Data File (.OST/.PST) to Fix Sync Errors. 4. Disable Hardware Graphics Acceleration In newer Outlook builds, hardware acceleration may cause graphics-related crashes. Go to File → Options → Advanced. Check the box for Disable hardware graphics acceleration. Restart Outlook. 5. Repair Office Installation If nothing works, your Outlook installation may be corrupted. Go to Control Panel → Programs and Features. Select Microsoft Office → click Change. Choose Quick Repair (try Online Repair if that fails). 6. Update Windows and Office Keeping Outlook and Windows up-to-date prevents compatibility and crash issues. Go to File → Office Account → Update Options → Update Now. Also run Windows Update to install pending system patches. Related Articles Fix Outlook and Office 365 Sync Issues Email Setup and Configuration Repair Outlook Data File (.OST/.PST) to Fix Sync Errors Conclusion If Outlook won’t open or keeps crashing, start with Safe Mode to isolate add-ins, then repair your profile and data files. Most users resolve the issue without reinstalling Office. Keeping your software updated and limiting add-ins ensures a smooth, reliable Outlook experience. { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "Why is Outlook not opening on my computer?", "acceptedAnswer": { "@type": "Answer", "text": "Outlook may not open due to corrupted profiles, add-ins, or damaged OST/PST files. Launch in Safe Mode using 'outlook /safe' to identify the cause." } }, { "@type": "Question", "name": "How can I stop Outlook from crashing?", "acceptedAnswer": { "@type": "Answer", "text": "Disable faulty COM add-ins, repair your profile, and ensure Outlook is updated. Also, disable hardware graphics acceleration under File → Options → Advanced." } }, { "@type": "Question", "name": "Is it safe to delete the Outlook OST file?", "acceptedAnswer": { "@type": "Answer", "text": "Yes, Outlook automatically recreates the OST file for Exchange or Office 365 accounts. Always close Outlook before deleting it." } } ] }

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Repair Outlook Data File (.OST/.PST) to Fix Sync Errors | Step-by-Step Guide 2025

Repair Outlook Data File (.OST/.PST) to Fix Sync Errors When Outlook starts freezing, stops syncing, or fails to open folders, a corrupted data file is often the culprit. Your emails, calendar, and contacts are stored in .OST (Offline Storage Table) or .PST (Personal Storage Table) files. If these files become damaged, Outlook can’t connect properly to Office 365 or your email provider. This guide shows how to repair Outlook OST/PST files safely without losing your mailbox data. Understanding OST vs PST Files OST (Offline Storage Table): Used for Microsoft Exchange, IMAP, or Office 365 accounts. It syncs local copies of your mailbox. PST (Personal Storage Table): Used for POP3 or archived mailboxes stored locally on your computer. When Outlook sync errors occur — especially “Cannot start Microsoft Outlook” or “Data file not found” — repairing these files is the first step. Common Causes of Outlook Data File Corruption Unexpected system shutdown or power failure Large mailbox exceeding 10 GB Antivirus or backup software locking the file Faulty Outlook add-ins Improper termination of Outlook process Method 1 – Repair OST/PST Using Microsoft’s Inbox Repair Tool (SCANPST.EXE) Close Outlook completely. Locate SCANPST.EXE on your computer: C:\Program Files (x86)\Microsoft Office\root\Office16 Open the tool, click Browse, and select your .OST or .PST file: %localappdata%\Microsoft\Outlook Click Start to begin scanning. If errors are found, choose Repair. This process creates a backup before repairing your data file. Once complete, reopen Outlook — it will rebuild and resync your mailbox automatically. Method 2 – Delete and Rebuild the OST File If you use Exchange or Office 365, you can safely delete the .OST file; Outlook will recreate it from the server. Close Outlook. Navigate to: %localappdata%\Microsoft\Outlook Locate your OST file (example: outlook.ost) and rename it to outlook.old. Restart Outlook — a new .OST file will be created automatically. Method 3 – Create a New Outlook Profile Go to Control Panel → Mail → Show Profiles → Add. Enter your account details and click Next. Select “Always use this profile” and delete the old one if it’s corrupted. Method 4 – Use Microsoft Support and Recovery Assistant (SaRA) Download the official SaRA Tool from Microsoft. It automatically detects corrupted data files, fixes profile errors, and reconfigures Outlook to restore connectivity with Office 365. Advanced Tip – Reduce PST File Size for Better Performance To avoid future corruption, compact large PST files: File → Account Settings → Data Files → Settings → Advanced → Outlook Data File Settings. Click Compact Now. Related Articles Fix Outlook and Office 365 Sync Issues Fix Outlook Stuck on Synchronizing Subscribed Folders Email Setup and Configuration Guide Conclusion Repairing Outlook’s .OST and .PST files often restores full mailbox synchronization and prevents email loss. Always close Outlook properly, maintain smaller data files, and use the SCANPST tool or SaRA assistant for preventive maintenance. If errors persist, deleting the OST file or creating a new Outlook profile usually resolves all sync-related issues. { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "What is the difference between OST and PST in Outlook?", "acceptedAnswer": { "@type": "Answer", "text": "OST files are offline copies used with Exchange or Office 365, while PST files are personal local archives. OST files can be rebuilt; PST files must be repaired if corrupted." } }, { "@type": "Question", "name": "How do I repair a corrupted Outlook data file?", "acceptedAnswer": { "@type": "Answer", "text": "Use the built-in SCANPST.EXE repair tool to scan and fix errors in your OST or PST file. Always back up your data before repairing." } }, { "@type": "Question", "name": "Can I delete the OST file to fix sync errors?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. Deleting the OST file is safe for Exchange or Office 365 accounts because Outlook automatically recreates it during resynchronization." } }, { "@type": "Question", "name": "Why does Outlook keep corrupting my data files?", "acceptedAnswer": { "@type": "Answer", "text": "Large mailboxes, abrupt shutdowns, or antivirus interference can corrupt data files. Keep PSTs compact and ensure proper Outlook closure to avoid corruption." } } ] }

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Fix Outlook and Office 365 Sync Issues | Complete Email Sync Troubleshooting Guide 2025

Fix Outlook and Office 365 Sync Issues (2025 Complete Guide) When Outlook stops syncing your emails or calendar with Office 365, your workflow freezes. Whether you’re missing messages, seeing “synchronizing subscribed folders” errors, or Outlook stuck in offline mode — this 2025 guide shows every way to fix Outlook and Office 365 sync issues safely and permanently. Why Outlook Fails to Sync With Office 365 Several common causes trigger sync failures: Corrupt Outlook data (OST/PST) files Authentication or password token problems after updates IMAP folder mismatches or server timeouts Disabled Cached Exchange Mode Faulty add-ins and antivirus interference Step 1 – Verify Your Internet and Server Status Open a browser and sign in to Outlook Web Access. If mail loads there, your Office 365 account is fine. Toggle Work Offline in Outlook (Send/Receive → Work Offline) to refresh the connection. Restart your router and disable VPN or proxy temporarily. Step 2 – Update Outlook and Office 365 Outdated builds often cause sync loops. Go to File → Office Account → Update Options → Update Now. Reopen Outlook after updates install. Step 3 – Enable Cached Exchange Mode Cached mode lets Outlook store local copies of your mail for smooth sync even on slow networks: File → Account Settings → Account Settings. Select your Exchange account → Change. Check Use Cached Exchange Mode → Next → Finish → Restart Outlook. Step 4 – Repair Outlook Data Files Corrupted OST or PST files block synchronization. Use the built-in tool SCANPST.EXE to repair them or follow our detailed guide below: Repair Outlook Data File (.OST/.PST) to Fix Sync Errors Step 5 – Reset IMAP Folder Path (For IMAP Accounts) File → Account Settings → Change → More Settings → Advanced tab. Set Root Folder Path to INBOX. Save changes and restart Outlook. This aligns folder hierarchy with Gmail, Yahoo, or custom IMAP servers and resolves most stuck sync states. For a full walk-through, see Fix Outlook Stuck on Synchronizing Subscribed Folders. Step 6 – Check Send/Receive Groups and Sync Settings Send/Receive → Send/Receive Groups → Define Groups. Edit your account → Ensure “Included in this group” is checked. Reduce the sync interval to every 10 minutes. Step 7 – Disable Faulty Add-ins File → Options → Add-ins → COM Add-ins → Go. Uncheck all third-party add-ins and restart Outlook. If sync resumes, enable add-ins one by one to find the offender. Step 8 – Recreate Your Outlook Profile Control Panel → Mail → Show Profiles. Click Add → Create a new profile → Enter credentials. Set “Always use this profile” and remove the old one if needed. Advanced Fixes for Office 365 Enterprise Users 1. Clear Autodiscover Cache del %localappdata%\Microsoft\Outlook\Autodiscover* 2. Repair Office 365 Installation Control Panel → Programs and Features. Select Microsoft Office → Change → Quick Repair or Online Repair. 3. Use Microsoft Support and Recovery Assistant (SaRA) Download the tool from Microsoft and run the Outlook diagnostic to auto-detect server and account issues. Step 9 – Verify Mailbox Size and Quota Large mailboxes slow sync dramatically. Check folder sizes under File → Info → Mailbox Settings. Archive old emails and empty Deleted Items regularly. Step 10 – Rebuild Offline Cache (OST) Close Outlook → Navigate to %localappdata%\Microsoft\Outlook. Rename the .OST file → Restart Outlook → It will rebuild a fresh cache. Preventive Maintenance Tips Always close Outlook gracefully before shutting down your PC. Keep Windows and Office 365 fully updated. Back up PST and OST files monthly. Limit add-ins and avoid third-party sync connectors that overwrite server data. Related Guides and Resources Fix Outlook Stuck on Synchronizing Subscribed Folders Repair Outlook Data File (.OST/.PST) to Fix Sync Errors Email Setup and Configuration Guide Conclusion Outlook and Office 365 sync issues can be frustrating but are almost always fixable. Start with basic network checks, enable Cached Exchange Mode, and repair your data files if needed. For persistent problems, rebuild your Outlook profile or use FixTechGuide’s free diagnostic tools to automate detection of authentication and IMAP errors in seconds. { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "Why is my Outlook not syncing with Office 365?", "acceptedAnswer": { "@type": "Answer", "text": "Outlook often stops syncing due to corrupted OST files, disabled Cached Exchange Mode, outdated Office builds, or authentication token errors. Restart Outlook, enable Cached Exchange Mode, and repair your data file to fix this." } }, { "@type": "Question", "name": "How do I repair Outlook sync issues without losing data?", "acceptedAnswer": { "@type": "Answer", "text": "Use Microsoft’s SCANPST tool to repair OST/PST files or recreate your Outlook profile under Control Panel → Mail → Profiles. This rebuilds your local cache without deleting emails stored on the server." } }, { "@type": "Question", "name": "Does Office 365 have a built-in sync repair tool?", "acceptedAnswer": { "@type": "Answer", "text": "Yes, Microsoft’s Support and Recovery Assistant (SaRA) detects and repairs sync, send/receive, and credential issues automatically for Outlook and Office 365 accounts." } }, { "@type": "Question", "name": "Can large mailboxes cause Outlook sync problems?", "acceptedAnswer": { "@type": "Answer", "text": "Yes, oversized mailboxes slow synchronization. Archive old emails, empty Deleted Items, and keep your primary OST file under 10 GB for best performance." } }, { "@type": "Question", "name": "How can I prevent future Outlook and Office 365 sync errors?", "acceptedAnswer": { "@type": "Answer", "text": "Keep Windows and Office 365 updated, use strong network connectivity, close Outlook properly before shutdown, and limit the number of third-party add-ins to prevent future sync errors." } } ] } Need Expert Help? Chat with our Outlook & Office 365 Support Team — available 24/7 for instant help. 💬 Chat on WhatsApp

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Fix Outlook Stuck on Synchronizing Subscribed Folders (2025 Guide)

Outlook Stuck on Synchronizing Folders (How to Fix It) Are you seeing the "Synchronizing subscribed folders" message in Outlook for hours? You’re not alone. This is one of the most common Outlook IMAP sync issues users face when using Gmail, Yahoo, or Office 365 accounts. This comprehensive guide explains why it happens and how to fix it permanently—without risking your email data or server settings. What Causes Outlook to Get Stuck on “Synchronizing Subscribed Folders”? When you add an IMAP account in Outlook, the app subscribes to your mail server’s folders (Inbox, Sent, Drafts, Spam, etc.) to keep them synced. Outlook constantly updates these folders in the background. However, sync loops occur due to: Corrupted Outlook cache or OST file Incorrect IMAP folder paths (especially for Gmail and cPanel mail) Large mailbox with thousands of unread or archived messages Slow or interrupted internet connection Outdated Outlook version or add-in conflicts When Outlook cannot complete its background sync cycle, it gets locked on the “synchronizing subscribed folders” status indefinitely. Step-by-Step Fixes for “Synchronizing Subscribed Folders” Error Follow these steps in order—from quick fixes to deeper technical repairs. Each one directly targets the cause of Outlook sync failure. 1. Check Network and Server Connection Start simple: make sure Outlook can actually reach your mail server. Open Outlook → Send/Receive → Work Offline. Turn it off and back on. Try sending a test email. If it stays in Outbox, your IMAP connection might be blocked by firewall or proxy. Restart your router and disable VPN temporarily if active. If the test message sends successfully but folders don’t sync, move to the next step. 2. Disable Automatic Folder Subscription Sometimes Outlook tries to sync folders that no longer exist on the server. To fix that: Go to Send/Receive → Send/Receive Groups → Define Send/Receive Groups. Click Edit under your IMAP account. Uncheck unnecessary folders like Spam, Junk, or Trash. Click OK → Close → F9 to refresh sync. By limiting synchronization to active folders, Outlook finishes updates faster and avoids timeouts. 3. Reset IMAP Folder Path If you use Gmail, Yahoo, or cPanel email, the IMAP root folder path may be wrong. Here’s how to correct it: Go to File → Account Settings → Account Settings. Select your IMAP account → click Change → More Settings. Open the Advanced tab → enter INBOX in the “Root folder path” field. Click OK → restart Outlook. Outlook will now align with your mail provider’s folder hierarchy and fix most “synchronizing subscribed folders” loops instantly. 4. Clear Outlook Cache and Rebuild OST File A damaged offline sync cache (OST) is another frequent culprit. To rebuild: Close Outlook. Press Windows + R → type %localappdata%\Microsoft\Outlook → press Enter. Find your OST file → rename it (example: user@domain.com.old). Restart Outlook → it creates a new OST file and begins a full resync. This removes corrupt cached data that blocks folder updates. 5. Update or Disable Add-ins Faulty add-ins (especially antivirus or CRM extensions) can freeze Outlook during synchronization. Open File → Options → Add-ins. At the bottom, select COM Add-ins → Go. Uncheck all third-party add-ins → click OK. Restart Outlook in normal mode. If Outlook syncs fine now, re-enable add-ins one by one to find the culprit. 6. Run Inbox Repair Tool (SCANPST.EXE) Outlook includes a built-in repair utility to fix corrupted data files: Close Outlook. Locate SCANPST.EXE — usually found in your Office installation folder (e.g. C:\Program Files\Microsoft Office\root\Office16\SCANPST.EXE). Run it and select your .PST or .OST file. Click Start → Repair. Once completed, reopen Outlook and test synchronization. 7. Recreate the IMAP Account from Scratch If nothing else works, delete and re-add your account. Go to File → Account Settings → Account Settings. Select the problem account → click Remove. Restart Outlook → click Add Account and re-enter credentials. Re-adding the account forces Outlook to rebuild all folders and clear old stuck subscriptions. Advanced Fixes for Persistent IMAP Sync Problems 1. Increase Server Timeout Limits If you have a slow internet connection or large mailboxes, default timeouts may be too short. Go to File → Account Settings → More Settings → Advanced tab. Drag the “Server Timeout” slider to the maximum (10 minutes). Click OK and restart Outlook. 2. Re-enable Cached Exchange Mode Cached mode stores local copies of emails, making syncing smoother: File → Account Settings → Account Settings → select your account → Change. Enable Use Cached Exchange Mode. Restart Outlook. This mode is ideal for slow connections or intermittent server responses. 3. Verify IMAP Folder Subscription List Outlook lets you manually control which folders sync with the server. Right-click your IMAP account → choose IMAP Folders. Click Query → select only important folders like Inbox and Sent. Click Subscribe → OK. Prevent Outlook Sync Problems in the Future Keep Outlook and Windows fully updated. Avoid letting your mailbox exceed 90% of its quota. Limit third-party add-ins that modify Outlook’s send/receive cycle. Back up PST/OST files regularly. Conclusion Outlook getting stuck on “Synchronizing Subscribed Folders” is frustrating but fully solvable with the above techniques. Most users fix it by adjusting their IMAP root folder path or clearing the cache. Advanced users can re-create accounts or rebuild data files for a permanent solution. If issues persist, try FixTechGuide’s automated email configuration tools—they can detect exact server and authentication mismatches in seconds. Before you dive into folder sync issues, read our complete Outlook and Office 365 Sync Guide for an overview of how synchronization works. If you suspect your data file might be corrupted, check our step-by-step Outlook Data File Repair Guide. Frequently Asked Questions Why does Outlook get stuck on synchronizing subscribed folders? This usually happens due to IMAP folder conflicts, large mailboxes, or corrupted OST files. Does IMAP cause sync issues in Outlook? Yes, improper IMAP folder subscriptions often cause syncing problems.

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