Outlook Not Receiving Emails on Windows 10/11 | Instant Fix & Support

Outlook Not Receiving Emails on Windows 10/11? Try These Fixes

If your Microsoft Outlook is not receiving emails on Windows 10 or Windows 11, you’re not alone. This issue usually happens due to sync errors, corrupted profiles, outdated settings, or server problems.

Before you waste hours troubleshooting, try the fixes below — and if the issue persists, you can call or WhatsApp our Outlook support experts for instant help.

Common Reasons Outlook Is Not Receiving Emails

• Outlook is stuck in Offline mode
• Send/Receive not syncing properly
• Corrupted Outlook profile
• Antivirus or firewall blocking Outlook
• Incorrect IMAP/POP settings
• Mailbox storage is full

Fix 1: Check If Outlook Is in Offline Mode

Open Outlook and look at the bottom status bar. If you see “Working Offline”, emails will not sync.

1. Click the Send / Receive tab
2. Disable Work Offline
3. Restart Outlook

Fix 2: Force Send/Receive

Sometimes Outlook doesn’t auto-sync.

1. Press Ctrl + M
2. Wait for sync to complete
3. Check inbox again

Fix 3: Check Outlook Account Settings

Incorrect server settings are a very common cause.

• Verify IMAP / POP server names
• Check incoming server ports
• Ensure SSL/TLS is enabled

If you are unsure, it’s safer to let an expert verify this remotely.

Fix 4: Create a New Outlook Profile

A corrupted Outlook profile can stop emails completely.

1. Open Control Panel
2. Go to Mail > Show Profiles
3. Create a new profile
4. Set it as default

Fix 5: Disable Antivirus Temporarily

Some antivirus programs block Outlook traffic.

• Temporarily disable antivirus
• Restart Outlook
• If emails arrive, whitelist Outlook

When to Contact Outlook Support

If Outlook is still not receiving emails after these steps, the issue may be related to:

• Exchange server errors
• Microsoft 365 account sync problems
• Corrupted data files (PST/OST)

At this point, professional help saves time and prevents data loss.

📞 Get Instant Outlook Support

Our certified Microsoft Outlook experts are available 24/7 to help you fix email issues quickly.

• Call Now: +1-888-959-9909
• WhatsApp Support: +1-315-972-7770

We support Outlook issues on Windows 10, Windows 11, and Microsoft 365 accounts.