How to Fix OneDrive Not Syncing on Windows 10/11 (Step-by-Step Guide)

One Drive • Sep 29, 2025

Introduction

Microsoft OneDrive is a widely used cloud storage solution that helps you sync and access your files across devices. However, many users face the frustrating issue of OneDrive not syncing on Windows 10/11. This can prevent important files from updating, leaving your work incomplete or outdated. In this guide, we’ll explore the common causes of OneDrive sync problems and provide easy fixes to restore smooth syncing.

Common Causes of OneDrive Not Syncing

  • Internet connectivity issues
  • Outdated OneDrive client
  • Insufficient storage space in OneDrive
  • Corrupt or missing OneDrive files
  • Conflicting group policy or system settings

Fix 1: Check Your Internet Connection

  1. Ensure your device is connected to a stable internet connection.
  2. Restart your Wi-Fi router or switch to a wired connection if possible.
  3. Try opening other websites to confirm connectivity.

Fix 2: Restart OneDrive App

  1. Right-click the OneDrive cloud icon in the taskbar.
  2. Select Close OneDrive.
  3. Open Start Menu → Search for OneDrive → Press Enter to relaunch.

Fix 3: Update OneDrive Client

  1. Open Settings → Apps & Features.
  2. Locate Microsoft OneDrive and check for updates.
  3. You can also download the latest version from the official Microsoft site.

Fix 4: Reset OneDrive

  1. Press Win + R to open Run.
  2. Type %localappdata%\Microsoft\OneDrive\onedrive.exe /reset and hit Enter.
  3. This will reset OneDrive and re-establish sync.

Fix 5: Check Storage Space

  1. Sign in to OneDrive Online.
  2. Check if your storage is full.
  3. If required, delete unnecessary files or upgrade to a higher storage plan.

When to Contact Support

If none of the above solutions work, your issue might be caused by deeper system conflicts. In that case, contact Microsoft OneDrive Support for assistance.

FAQs

Q1: Does reinstalling OneDrive fix sync issues?
Yes, reinstalling OneDrive often resolves corrupted installation issues.

Q2: Can large files cause OneDrive sync errors?
Yes, large files over 15GB may fail to sync properly unless split or compressed.

Q3: Does OneDrive work on mobile devices too?
Yes, the OneDrive app for iOS and Android allows syncing and file access on the go.